Knowledge Base
Frequently Asked Questions
Helpdesk
Recent Articles
How do I update my bedroom and bathroom and other features displaying
This article provides step-by-step instructions on how homeowners can update the number of bedrooms and bathrooms and other property features listed for their property on Homes.co.nz. Homes.co.nz primarily receives property details like land and ...How do I resolve problems with signing up for a Homes account? I am not able to enter the sign up code and password reset code to activate my account.
This article provides troubleshooting steps for users experiencing issues receiving the sign-up confirmation code or password reset code emails. It covers common reasons for email delivery problems and offers solutions to ensure you receive the ...How to create a Homes account for Agents
Licensed Real Estate Agents need to have their agent permissions enabled before they can update their vendors estimate This article guides real estate agents through the process of creating a new account on Homes.co.nz. The article provides a ...How to remove old photos as the Homeowner
This guide explains how homeowners tracking their property on Homes.co.nz can remove outdated listing photos from their property profile page. Step 1: . Make sure you track your property as the homeowner first, this is an important first step as you ...What can I do if I think my HomesEstimate is wrong?
The HomesEstimate is an automated, computer-generated estimate of what we think a home may sell for, using publicly available data from local councils. It is not an official valuation. Sometimes the data we have about a specific property is ...